FusionX
Frequently Asked Questions

1. What does FusionX do?

FusionX is an automation and AI agency founded by Rashed Alamoush.
We specialize in designing intelligent chatbots and building custom system workflows that
help businesses save time, reduce costs, and improve customer experience.

2. What kind of chatbots can you build?

We create chatbots for websites, mobile apps, and messaging platforms
(WhatsApp, Messenger, Telegram, etc.). Our chatbots can handle:

  • Customer support (FAQs, ticketing, troubleshooting)

  • Lead generation & qualification

  • Appointment booking & reservations

  • E-commerce assistance (product search, order tracking)

3. How are your chatbots different from the ones I can get “off-the-shelf”?

Most ready-made bots are limited to scripted responses. At FusionX,
we design AI-powered chatbots that:

  • Understand natural language (NLP)

  • Integrate with your systems (CRM, ERP, website, APIs)

  • Learn and improve over time

  • Provide a branded, personalized experience

4. What do you mean by “system design”?

System design involves creating custom automation workflows that integrate your tools
and processes. For example:

  • Automating repetitive tasks (emails, data entry, reporting)

  • Connecting apps like CRM, payment gateways, and project management tools

  • Creating dashboards that centralize data for faster decision-making

5. Who are your services best suited for?

Our solutions are ideal for:

  • Small and medium businesses looking to automate support and sales

  • E-commerce brands wanting 24/7 customer interaction

  • Service-based companies (healthcare, real estate, education, etc.)

  • Enterprises that need custom automation and system integration

6. How long does it take to launch a chatbot?

It depends on complexity. Simple bots can be live within 1–2 weeks, while advanced AI chatbots with integrations may take 4–6 weeks.

7. Can your solutions integrate with my existing tools?

Yes. We can integrate chatbots and automation with popular CRMs (HubSpot, Salesforce, Zoho), ERP systems, payment platforms, scheduling tools, and custom APIs.

8. Do you provide ongoing support?

Absolutely. We don’t just deliver the system and walk away. FusionX offers maintenance, monitoring, and optimization to ensure your chatbot and automations continue to perform at their best.

9. How much does it cost?
Pricing depends on the complexity of your project. We offer flexible packages for startups, SMEs, and enterprises. Book a free consultation, and we’ll provide a tailored quote.

10. How do I get started?
It’s simple:
Book a free consultation with our team.
We analyze your needs and design a solution.
We build, test, and launch your chatbot/system.
You enjoy streamlined operations and happier customers.