FusionX
🤖 Chatbot Services
Frequently Asked Questions
1. What is a chatbot, and why does my business need one?
A chatbot is an AI-powered assistant that can engage with your customers through text or voice.
It helps businesses by:
Providing 24/7 customer support
Automating repetitive tasks (FAQs, bookings, order tracking)
Capturing and qualifying leads
Improving customer satisfaction while reducing costs
2. What platforms can your chatbots work on?
Our chatbots can be deployed across multiple channels, including:
Websites & landing pages
Mobile apps
Messaging platforms (WhatsApp, Messenger, Telegram, Instagram DMs)
Internal tools like Slack or Microsoft Teams
3. How advanced are your chatbots compared to basic ones?
Unlike simple bots that rely only on fixed replies, FusionX chatbots are:
AI-driven (NLP-enabled) – they understand natural language, not just keywords
Customizable – we design them to match your brand’s voice
Integrated – they connect with CRMs, ERPs, payment systems, and APIs
Scalable – they grow with your business needs
4. Can your chatbot handle multiple languages?
Yes! We can build chatbots that communicate in multiple languages to serve global customers.
5. How do you design a chatbot for my business?
Our process is simple:
Discovery – We understand your goals and customer needs
Design – We map conversations and user flows
Development – We build and integrate the chatbot into your systems
Testing & Launch – We ensure accuracy, usability, and performance
Support – We provide ongoing optimization and training
6. How secure are your chatbots?
Security is a top priority. We follow industry best practices to protect user data and can comply with standards like GDPR and HIPAA (where required).
7. How long does it take to build a chatbot?
Basic chatbots: 1–2 weeks
Advanced AI chatbots with integrations: 4–6 weeks
8. How much does a chatbot cost?
It depends on the complexity of features, integrations, and scale. We offer tailored pricing packages to fit startups, SMEs, and enterprises.
9. Can the chatbot integrate with my current business tools?
Yes. Our chatbots can integrate with:
CRMs (HubSpot, Salesforce, Zoho)
E-commerce platforms (Shopify, WooCommerce, Magento)
Payment systems (Stripe, PayPal)
Booking & scheduling apps
Custom APIs
10. Will I need technical knowledge to manage the chatbot?
No. We provide a user-friendly dashboard where you can update responses, view analytics, and manage conversations—without needing coding skills.
11. Do you offer ongoing support after launch?
Yes! We monitor performance, update responses, and optimize flows to ensure your chatbot continues delivering value.
“Didn’t find your question? Contact FusionX and we’ll be happy to help you design the perfect chatbot.”
6. How secure are your chatbots?
Security is a top priority. We follow industry best practices to protect user data and can comply with standards like GDPR and HIPAA (where required).
7. How long does it take to build a chatbot?
Basic chatbots: 1–2 weeks
Advanced AI chatbots with integrations: 4–6 weeks
8. How much does a chatbot cost?
It depends on the complexity of features, integrations, and scale. We offer tailored pricing packages to fit startups, SMEs, and enterprises.
9. Can the chatbot integrate with my current business tools?
Yes. Our chatbots can integrate with:
CRMs (HubSpot, Salesforce, Zoho)
E-commerce platforms (Shopify, WooCommerce, Magento)
Payment systems (Stripe, PayPal)
Booking & scheduling apps
Custom APIs